top of page

Frequently Asked ????

BirdIsolatedBlack.png

Not sure about something? Check our FAQs to see if the answer is here or get in touch via our Contact Us page

​

 

What if something goes wrong with my booking?

 

When you book with Milberry Green Meadows, we've got your back. If something important goes wrong and we can't fix it, don't worry—we'll help you find a similar spot or give you your money back. Check out our Trust Page for more details.

 

What times are check-in and check-out?

 

Check-in is between 3 pm and 7 pm. Our site is in a dark sky area, so do try to arrive while it is light outside! Check-out by 11 am. 

 

How many people can sleep in each shepherd's hut and bell tent?

 

Our shepherd's huts have one double bed and sleep two adults or one adult and one child.

​

Our 5 metre furnished bell tents have one double bed and two zed or camp beds for use by children only. A maximum of four people (two adults and two children or one adult and three children) can sleep in each furnished bell tent. We do not provide travel cots but you may bring your own - please let us know in advance so we can create space for this.

​

Our 6 metre furnished bell tent can sleep up to two adults and three children.

 

Our unfurnished bell tents can sleep up to two adults and three children.

​

 

What should I bring?

​

Everything you need for a comfortable stay is provided in our furnished tents and shepherd's huts including all bedding, pots, plates, and cutlery, but please bring your own towels. (Towels are provided for shepherd's huts only.)

​

If you are staying in an unfurnished bell tent you will have to bring all your camping gear with you - we only provide the tent and use of our communal facilities.

​

A map of the area is helpful for walks/cycles. We recommend the OS Explorer Map 146.

​

You might like to bring sturdy boots for walking over the fields. Shoes should be easy to slip off as we keep muddy boots out of the huts and tents.

​

We are in a rural area and it is dark at night. Bring a torch.

​

We provide blankets and hot water bottles but do bring warm nightwear in cooler months.

​

What about food?

​

Bring your food and drink with you, shop locally, or order a breakfast box or deli pack. There are plenty of restaurants and pubs within a 130-40 minute walking distance. See our Explore Area page for details. There are tea-making facilities in the Hub.(Please note the Hub may be closed in winter for cleaning and maintenance.)

​

Where are the closest shops?

 

Sainsbury's is a 35-minute walk away in Warlingham which has a good mix of shops.

 

Where can I park?

 

Vehicles should park on the arena and use the trolley provided to move baggage to your accommodation. If you have mobility issues please let us know in advance.

 

Can we bring our own bbq or our own charcoal/wood? 

 

All huts have their own kadai firebowl. If you are staying in a tent you may bring your own barbecue or borrow one, but please bring your own charcoal.

​

The first basket of logs for your wood stove in the hut is free of charge and ready upon arrival.  

​

Can we smoke or vape?

 

Please do not smoke or vape onsite except in the designated smoking area which is the hut next to the equestrian arena. Please be very careful of disposing of cigarette butts to prevent fires. Use the fire bucket provided.

 

Is there a fridge?

 

Shepherd's huts contain a small fridge. 

 

Do you allow group bookings?

​

We do allow group bookings for weddings or mixed-age family gatherings. Contact us to enquire. A maximum of two tents or huts may be booked through our website but do call us if your party is bigger and we can provide you with a group booking form.

​

Is Wi-Fi available on site?

 

We encourage you to embrace the luxury of being offline and connected with nature, so there is no WiFi onsite. We do get a good mobile phone signal though.

 

Is there anywhere to charge our phones and devices?

 

See above, but if you really can't manage without your phone there are plug sockets in the Hub you may use.

 

What sort of facilities do you have?

 

There are communal showers and flushing toilets for use by campers. The shepherd's huts have their own ensuite shower and flushing toilet. There isn’t electricity at the bell tents and huts have a limited supply. 

​

We have a games room (ping pong, table football, board games, books, toys) with tea-making facilities and plenty to keep you busy on rainy days. There is also a communal firepit if you fancy toasting marshmallows! Please note the games room is closed over the winter months for cleaning and maintenance.

 

Are the tents/huts heated?

 

All of our huts contain a wood stove and electric heater to keep you warm. We do recommend bringing warm nightwear as you should not leave the fire on after you go to bed for safety reasons. Our bell tents are not heated but have a high tog duvet, blankets and hot water bottle.

 

Can we come and go off the site?

 

You are free to come and go as you please.

 

When are you open?

 

Our shepherd's huts can be booked year-round. Our bell tent season starts in April/May and ends in October. 

 

Are dogs allowed on site?

​

Sorry, no dogs as we have livestock onsite and nearby.

​
 

​

bottom of page