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Alternative formats: Large print (18pt) or audio (mp3) format of this document is available by emailing glamping@milberrygreen.co.uk

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We aim to be inclusive – we want to make as many people as possible happy. To this end we would love for disabled people of all ages to be able to get to and around our glampsite, enjoy its facilities and fully participate in the experiences on offer. However, we are currently limited by planning restrictions in what we can offer to wheelchair users. (Watch this space as we plan to introduce wheelchair-accessible accommodation as soon as we are allowed!)

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We recognise there is a massive and complex range of disabilities, and accessibility is not just about wheelchairs. The following is what we currently provide, but if you have any questions or particular requirements not mentioned here do not hesitate to get in touch by emailing glamping@milberrygreen.co.uk

 

Entrance/Arrival

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Our entrance is a narrow access road finished in hardstanding, speed limit 5 mph.

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Once on site we offer parking near the entrance and most guests then walk to their tent/hut using the trolley provided for carrying baggage. It is a walk of between 100 - 140 m depending on your accommodation.

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Where guests have mobility issues they can be dropped off at the Hub, which will shorten the walk to their accommodation to 50- 90 m. Just let us know when booking. We do not advise guests to drive onto the main site as they risk becoming stuck.

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Our site is relatively level and flat although paths are not completely smooth, and once past the parking area are grass only. They are relatively accessible as the ground is firm although may be uneven in places. Grass paths are approx. 1 m wide.

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We do not have mains power to much of the site and our entrance sign is lit by a solar lamp. The road itself does not have street lighting. We have occasional solar lamps on site to indicate key points (e.g. at gateways, outside each tent). All in all, the site is quite dark at night.

 

Tents/huts

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The tents themselves do not have any steps, but they do have a canvas “lip” which may present a barrier for those using a wheelchair or other mobility aid. Tent doors are opened and closed by zip. Lighting in the tents is limited as there is no mains power to them. We do provide a torch for each tent. The main bed is a “normal” double bed, i.e. raised off the ground, but the children’s zed beds are not raised off the ground. Some tents have camp beds instead of zed beds, these are raised. The flooring is recycled plastic matting. Our tents are on a base of wood pallets and tent floors may occasionally be a little uneven in places.

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The huts have three steps up to them and no handrail. Once inside the hut there are no further steps with wood flooring throughout.  The huts have a raised king-sized bed which may be difficult for those with mobility issues or short stature to climb into. The huts do have mains power and good lighting inside them and an outside light which we will turn on if you are arriving after dark. However, you will still need a torch to walk to the communal firepit etc. The key to the huts is in a key safe on the side of the steps. You will have to bend down to access it and will need some manual dexterity to set the pin code. If this would be difficult for you, please let us know and we will make other arrangements.

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If a vibrating alarm clock would be helpful to you, please do ask when booking.

 

Facilities

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Our communal toilets and showers have a step up to them. The shower is a wooden cubicle and fairly open to the elements (although private!).  The communal toilets have a light inside them. There is no light in the shower. Our toilet and shower facilities are gender-neutral.

The outdoor sink is level with no steps. It is not lit.

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Our communal games room – the “Hub” – has level access and plenty of seating inside. You can also find tea-making facilities here. This room has mains power and is well-lit.

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Our communal firepit also has level access, either via the Hub and down a gently sloping ramp, or via a grass path to the side, which is uneven. The flooring here is shingle which may be unsuitable for some mobility aids. The firepit area has plenty of seating. It is lit by solar powered festoon lamps.

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Our communal gas barbecue can be accessed via this same uneven grass path by the side of the Hub. It is not lit. You may bring your own camping stove or barbecue or purchase a disposable barbecue in our Honesty Shop.

 

Staff

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The staff are usually on site 3 pm – 7 pm daily. They are contactable by phone if you have any problems or questions. Where possible we will try to meet you on arrival so we can show you the site and answer any questions you may have. If this is not possible, we will try to pop down and say “hi” at some point.

 

Dogs

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We allow small dogs (up to 11 kg) in our unfurnished tents.  Assistance dogs are very welcome in all our accommodation, but please let us know when booking. Dogs must remain on a lead as we have livestock on-site and nearby.

 

Allergies

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We provide a small welcome pack of local goodies. Please let us know if you have any food allergies in advance and we will endeavour to provide you with something suitable. All foods are in sealed packaging.

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If you are looking for information not contained in this Access Statement please let us know so we can improve it! Email: glamping@milberrygreen.co.uk